Term and Conditions

Welcome to Xmas Gifts Hub! These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms. Please read them carefully.

1. Introduction

Xmas Gifts Hub (“we,” “us,” or “our”) operates the website xmasgiftshub.com, offering a curated selection of Christmas-themed products including art prints, Christmas crafts, flowers & greenery, lights, trees, gifts, lifestyle items, tech products, and wall art prints & posters.

Our mission is to make your Christmas shopping experience magical and worry-free. These Terms outline the rules and guidelines for using our website and purchasing our products.

2. User Obligations and Responsibilities

By using our website, you agree to:

• Provide accurate and complete information when creating an account or placing an order
• Use the website only for lawful purposes
• Not engage in any fraudulent activities
• Not attempt to interfere with or disrupt the website’s functionality
• Be responsible for maintaining the confidentiality of your account information
• Be at least 18 years old or have parental consent to make purchases

3. Products and Services Description

We offer a carefully curated selection of Christmas-themed products. While we strive to display our products as accurately as possible, please note:

• Product colors may vary slightly due to monitor settings
• All product descriptions are provided in good faith but we cannot guarantee complete accuracy
• Some items may have limited availability
• We reserve the right to change product offerings at any time

4. Order and Payment Terms

4.1 Order Process

Placing an order on our website constitutes an offer to purchase products. We reserve the right to accept or decline your order for any reason. Order acceptance occurs when we send you an order confirmation email.

4.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your complete payment card details on our servers.

4.3 Pricing and Taxes

All prices are listed in US dollars. We reserve the right to adjust prices at any time, but changes will not affect already confirmed orders.

Customers are responsible for any customs duties, taxes, or other import fees that may apply to international orders.

5. Shipping and Delivery

We ship worldwide, excluding Asia and some remote areas. Please note:

• Orders are processed within 1-2 business days (may be longer during peak season)
• We offer two shipping options:
  • Standard Shipping ($12.95) via DHL or FedEx: 10-15 business days after shipment
  • Free Shipping on orders over $50 via EMS: 15-25 business days after shipment
• Delivery times are estimates and may vary due to circumstances beyond our control
• International shipments may be subject to customs delays

6. Returns and Refunds

We want you to be completely satisfied with your purchase. Our return policy includes:

• Returns and exchanges are accepted within 15 days of receipt
• Items must be in original condition: unused, unopened, with all original tags and packaging
• The following items cannot be returned:
  • Christmas Flowers & Greenery (perishable nature)
  • Christmas Lights (safety reasons once opened)
  • Digital Wall Art Prints & Posters (once downloaded)
  • Personalized or custom-made items
  • Items marked “Final Sale”
• Return process:
  1. Contact us at [email protected] within 15 days with your order number and reason for return
  2. Wait for authorization and return instructions
  3. Securely package the item with all original packaging
  4. Ship to our returns address (provided in authorization email)
• Refunds are processed within 5-7 business days after we receive and inspect returned items
• Original shipping costs are non-refundable
• Return shipping costs are the customer’s responsibility, except for defective or incorrect items

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and product designs, is the property of Xmas Gifts Hub or our content suppliers and is protected by international copyright laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

8. Privacy Policy

Your privacy is important to us. Please refer to our separate Privacy Policy for detailed information on how we collect, use, and protect your personal data.

9. Limitation of Liability

Xmas Gifts Hub shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

• Your use or inability to use our website
• Any products purchased through our website
• Unauthorized access to or alteration of your transmissions or data
• Any other matter relating to our website or services

Our maximum liability to you for any claim related to our products or services shall not exceed the total amount you paid for the specific product in question.

10. Website Use and Account Security

You are responsible for:

• Maintaining the confidentiality of your account password
• All activities that occur under your account
• Notifying us immediately of any unauthorized use of your account

We reserve the right to refuse service, terminate accounts, or remove content at our discretion.

11. Changes to Terms

We may update these Terms from time to time. Your continued use of our website after changes constitutes acceptance of the new Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: [email protected]
Address: 3248 Columbia Road, LOUISVILLE, US 62858